Trust, made into a verifiable process
ISO 9001 certified. Multiple design patents. DMAIC-based quality management.
Quality policy
As part of our ISO 9001 certification, our quality policy guides everything we do. Our commitment to quality stands on two pillars.
- Keep our promises — Deliver products that meet the agreed requirements, on time, satisfying customer needs and expectations.
- Continuously improve — Monitor and continuously improve our business, products, services, organisation and people's performance.
DMAIC quality control
- Define — Lock the spec, customer expectations and acceptance criteria.
- Measure — IQC, first-piece inspection, in-process data capture.
- Analyze — Root-cause analysis on non-conforming items, CAR issued.
- Improve — Process improvement and controlled rework to prevent recurrence.
- Control — FQC final inspection, IPQC patrol, last verification before stock.
Certifications & patents
- ISO 9001 Quality Management — Covers the full chain from design and fabrication to assembly and dispatch.
- Bus shelter design patents — Among the earliest holders of modern bus shelter design patents in China.
- Structural utility patents — Multiple utility patents covering structure, light boxes and connectors.
- Approved IKEA supplier — Long-term approved supplier under IKEA's global compliance audit.